Maintenance & Technical Support
A successful website needs continuous care. Our maintenance plans cover routine updates, backups, security and performance monitoring, issue fixes and content changes — so you focus on your business while we handle the technical side.
Key Benefits
- Regular backups
- Security monitoring & fast response
- System and plugin updates
- Monthly content changes
- Speed monitoring
- Clear monthly reports
Packages & Pricing
Essential
Core protection for your site
SAR 400 / month
Expected delivery: Starts within 3 days
- Weekly backups
- Monthly updates
- Uptime monitoring
- 1 support hour / month
Professional
Stable operations with regular changes
SAR 900 / month
Expected delivery: Starts within 3 days
- Daily backups
- Weekly updates
- Security & performance monitoring
- 3 support/change hours
- Monthly report
Advanced
A full technical partner
SAR 1,800 / month
Expected delivery: Starts within 3 days
- Everything in Professional
- Priority response
- 8 development hours
- Continuous speed optimization
- Monthly review call
The displayed price is an initial estimate and remains subject to a review of the project scope and technical requirements. The Smart Wind team will contact you to confirm the final quotation.
What's Included
- A monthly maintenance plan
- A direct support channel
- A monthly work report
- A backup log
Industries We Serve
Our Process
- 1
Full audit
We start with a complete site audit and documentation.
- 2
Maintenance plan
We define the update and backup schedule.
- 3
Ongoing operations
Monitoring, updates and support per your plan.
- 4
Monthly report
A clear report of everything done.
Frequently Asked Questions
Do you support sites you didn't build?
Yes — after an initial technical audit we assess the site and recommend the right plan.
How fast do you respond to issues?
Depending on the plan: from 48 hours on Essential to priority response during business hours on Advanced.
Can I cancel anytime?
Yes, plans are monthly and can be stopped with notice before month end.
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Ready to Start Your Project?
Calculate your project cost in under a minute, or talk to us directly on WhatsApp.